Should You Outsource? - Accretive Commerce

"Accretive Commerce was an obvious choice as they share our passion for delivering a world class brand experience."

Chief Operating Officer and
Chief Financial Officer
New York & Company

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Should You Outsource?

There are two sides to this question.

The first side are issues only you can resolve. These are issues such as: Are you satisfied with the service levels you're providing your clients? Do you have a culture of continual process improvement to drive better service and lower costs? Do you have the necessary subject matter experts on staff or otherwise available?

The other side is what a company such as Accretive Commerce can help you accomplish. But to answer that question, we need some information about your company and your business - which leads to the questions below.

Please complete this short survey with as much information as you can and we will be in touch with you shortly. We are anxious to explore the possibilities of how Accretive Commerce's business process outsourcing solutions can benefit your business.

Contact Information		*	indicates required field

First Name		*

Last Name		*

Company Name		*

Email Address		*

Phone		*

Job Title

Address

City

State / Province

Zip / Postal Code

Country

Website	http://

How did you hear about Accretive Commerce?		*

Business Information

What services are you interested in outsourcing? *

	eCommerce Website Services			Fulfillment Services
	Customer Care Services			Technology Services

What type of merchandise do you sell?

	Apparel			Home Décor
	Health & Beauty			Gifts
	Consumer Electronics			Other - please describe:

Which marketing channels do you sell thru?

	Direct Mail			Web Store
	Catalogs			Retail Store

Business Metrics	*	indicates required field

Number of different SKUs you carry:	*

Number of different Styles you carry:

Number of units sold in a typical order:	*

Number of units of inventory you typically have on hand:	*

Average weekly order volume:	*

How will we receive your inventory into our warehouse?	*

Average number of pallets of reserve merchandise you store each month:	*

Number of inbound calls you receive per week:

Number of responses to emails you process per week:

Your peak quarter:

Percentage of your annual order volume that occurs in your peak quarter:

Approximate average order dollar amount: exclude shipping charges

Percentage of your SKUs that must ship alone:		%

Estimated return rate as a percentage of orders:		%

Additional Information

Please feel free to enter any additional information, questions or comments.