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Contact Us
800-713-5519
info@accretivecom.com
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Accretive Commerce is firm in the belief that "one size does not fit all", and accordingly, has successfully implemented many customized solutions on behalf of its clients.
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From eCommerce setup through physical location, call center training, cost saving freight options, and technology integration the Accretive Commerce team embraces its clients' culture, business requirements, and goals |
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Specialty Fulfillment Needs - Gift Cards, Stored Value Cards, Collateral Materials, Rebate Programs, and Embroidery Services are just some examples of the specialized solutions we deliver |
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Accretive Commerce is in a unique position in the marketplace to be able to offer customized arrangements to meet varying financial strategies. With our ready access to capital, we can accommodate financial solutions such as: |
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Traditional Outsourcing |
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Asset Acquisition |
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Joint Venture |
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Accretive Commerce treats each and every client on an individualized basis. Throughout the entire process, the Accretive Commerce team works directly with the client in understanding needs, and defining the most appropriate and optimum solutions.
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Custom Fulfillment Process Examples |
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Some companies believe that pick/pack/ship is just putting items in boxes and slapping on a label for shipping. But don't tell our clients that.
For many of our clients, fulfillment is a brand sensitive operation. For Bluefly, we wrap product in tissue paper, place it inside a Bluefly branded shopping bag which fits perfectly into a custom box for shipping. Since many of Bluefly's customers receive their orders at an office address, when they take their Bluefly order home, they're carrying an attractive shopping bag, not an awkward carton.
Have you ever tried to ship chocolate in July? That's what we do for Godiva Chocolatier. So, for Godiva, we modify the packing requirements based upon the time of year and final destination – because both of these factors can influence the temperature the chocolate will be subjected to. And all of us want Godiva Chocolatier to arrive in pristine condition.
American Eagle Outfitters uses branded packaging for their shipments, designed to enhance and reinforce brand recognition.
These are just a few examples of how Accretive Commerce can modify, what some call, a standard process to meet the individual requirements and objectives of our clients. |
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Custom Customer Care Process Examples |
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Insuring each customer gets the attention they need and deserve is a constant balance. And the requirements to accomplish that objective can vary widely.
Some of our clients use Accretive Commerce customer relationship platform, which is integrated tightly into our order management and warehouse management systems. Some of our clients use independent platforms such as Siebel, which collects customer data from global operations. Some clients have developed custom web-based applications, which Accretive Commerce employees utilize to meet customer needs.
But in addition to using multiple technical platforms, sometimes we have to collaborate with client manufacturing operations about custom manufactured product to provide customers with the most up-to-date information about the status of an order. |
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Custom Order Management Examples |
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We have some clients whose products and services require highly proprietary and customized manufacturing – something only they can execute cost-effectively. For these clients, Accretive Commerce offers custom order management solutions, which handle order capture, payment processing, order acknowledgement and customer service needs. |
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