|
Contact Us
800-713-5519
info@accretivecom.com
|
Accretive Commerce brings seasoned professionals with years of experience managing direct commerce clients together to provide you with an unparalleled experience from on-boarding, to account management, to ensuring your brand is represented at every customer touch point, and finally to helping you grow your business with data visibility and insight across the entire direct commerce channel.
On-Ramping is how operational and informational systems are seamlessly integrated with a new client's culture and modes of operation, quickly and efficiently. Accretive Commerce has significant experience in this arena having on-boarded greater than 100 clients.
- Business Rule Review
The collaborative comparison of the client's business model and procedures to Accretive Commerce's capabilities. This comparison leads to a detailed set of business rules.
- Gap Analysis
Documents any variances the clients' business rules require and identifies what Accretive Commerce must do to adapt its capabilities and solutions to conform precisely to the client's business model.
- Data Integration
The customization of our open systems architecture to suit an individual client's business needs, with processing options including real time, near-real-time and batch.
Flowing from this analysis are the Application, Process and Production Customization procedures and Implementation Schedule. The versatility and flexibility of Accretive Commerce's suite of solutions is such that customization is available across the entire scope of a client's business parameters. Functions such as order processing, special receiving, call center scripting, warehousing, and customized packaging can typically be accommodated.
Our account management teams are comprised with dedicated, seasoned professionals that serve as your single point of contact from on-ramping, through daily interactions with key operational leaders, to incrementally providing valuable advice and counsel as a partner in your business. Our account managers have vast operational knowledge and experience, strong project management skills, and a proven implementation methodology.
With Accretive Commerce's end to end solutions, all of your direct commerce data is one location. This provides our clients with an unparalleled opportunity to drive meaningful business decisions with this increased data visibility. Accretive Commerce's Professional Services team is your partner to help you maximize your profitability through items such as:
- Increased conversation rates
- Cross-sell, up-sell, and save the sale strategies
- Lost revenue capture
- Contact center call analysis and customer surveys
- Real-time inventory analysis to drive maximum throughput
- Returns analysis to reduce your returns rate
Accretive Commerce's experienced professionals are dedicated partners in helping you growing your business and realize the benefits that direct commerce brings to your brand and to your bottom line.
|
