Lean Six Sigma Advantage - Accretive Commerce

"Accretive Commerce was an obvious choice as they share our passion for delivering a world class brand experience."

Chief Operating Officer and
Chief Financial Officer
New York & Company

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Lean Six Sigma Advantage

Accretive Commerce is the first business process outsourcer in the Direct-to-Customer industry to use Lean Six Sigma strategies and techniques to add competitive advantages in the marketplace. Lean Six Sigma has been ingrained into Accretive Commerce's DNA and is the foundation for how we run our business.

The benefits of Lean Six Sigma translate directly to our clients' bottom lines with higher quality, faster cycle times, and more satisfied customers.

What is Lean?

Lean is a business system focused on managing processes and improving them by compressing time, rather than sweating assets
Every business is a collection of processes - primary processes that create value and secondary processes that support them
Lean methodology helps maximize value added processes and minimizes non value added processes
Processes are sequences of steps that must be carried out to create value for customers

What is Six Sigma?

Six Sigma is enterprise wide strategy to generate breakthrough results in business performance
Six Sigma also represents a measure of product, process, and transaction quality, which strives for nearly 100% conformance
Six Sigma, though, is a business strategy, that happens to dramatically improve quality.

"Six Sigma and Lean Six Sigma are established leadership methodologies that utilize a disciplined, data-driven approach. They are at the core of Accretive Commerce's operations and are part of the fabric of the company moving forward. Accretive Commerce is bringing these disciplines to a market that hasn't seen them before and leveraging the results to deliver even greater value to its customers."

– Hank Reeves, CEO, Accretive Commerce

What is Lean Six Sigma?

Combining Lean and Six Sigma leads to a focus on the Customer, on Business Strategy and on Growth - which is where the focus needs to be for every business to succeed.

Lean	+	Six Sigma	=	Value
Eliminates Process Waste		Eliminates Variability & Defects
Focuses on Customer Value		Measure & Improve Quality
Improves Cost & Delivery		Aligns to Goals
Growth Strategy